10個(gè)小技巧幫你提高人際交流能力
76 2017-07-18
Effectivemunicationisoneofthemostimportantlifeskillswecanlearn—yetonewedon'tusuallyputalotofeffortinto.Whetheryouwanttohavebetterconversationsinyoursociallifeorgetyourideasacrossbetteratwork,herearesomeessentialtipsforlearningtotomunicatemoreeffectively.
有效的交流技巧是我們可以學(xué)習(xí)的、生活中最重要的技巧之一?!俏覀円话愣紱]有把大量的精力放到這方面上。無論你是想在社交中能更好的交流,還是想在工作中更有效地把想法表達(dá)出來,都來看看下面的這些能幫你更有效交流的小技巧吧。
10.WatchYourBodyLanguage
10.注意自己的身體語言
Youtellyourpartneryou'reopentodiscussionbutyourarmsarecrossed;sayyou'relisteningbuthaven'tlookedupfromyourphoneyet.Ournon-verbalandnon-writtencuesoftenrevealmorethanwethinktheydo.Whetherit'showyoumakeeyecontactorhowyouholdyourselfduringavideointerview,don'tforgetthatyou'reconstantlymunicatingevenwhenyou'renotsayingaword.Onestrangewaytotapintoyourbodyforbettermunication?Thinkaboutyourtoes.Oradoptapowerposeifyouneedtoboostyourconfidencebeforeabigtalk.Orlearnhowtoreadotherpeople'sbodylanguagesoyoucanrespondappropriately.
你告訴搭檔你愿意討論,但是你的胳膊卻交叉在一起;你在聽,但是卻在低著頭看手機(jī)。我們的非語言和非文字的線索往往比想象中泄露的信息還要多。無論是進(jìn)行眼神交流,還是在視頻采訪中控制自己,都不要忘了,即便你一言不發(fā),也是在不斷地交流。想不想知道一種用身體來更好交流的奇怪方式?那就是想想你的腳趾頭?;蛟谶M(jìn)行一次重要談話前,使用能提升自信的姿勢(shì)。也可以學(xué)習(xí)一下如何讀懂他人的身體語言,這樣你能恰當(dāng)?shù)鼗貞?yīng)。
9.GetRidofUnnecessaryConversationFillers
9.去除不必要的會(huì)話用語
Um'sandah'sdolittletoimproveyourspeechoreverydayconversations.Cutthemouttobemorepersuasiveandfeelorappearmoreconfident.Onewayistostartkeepingtrackofwhenyousaywordslike"um"or"like."Youcouldalsotrytakingyourhandsoutofyourpocketsorsimplyrelaxingandpausingbeforeyouspeak.Thosesilencesseemmoreawkwardtoyouthantheydotoothers,trustus.
“恩”,“氨對(duì)于改善你的演講或每天的對(duì)話來說作用不大。把它們?nèi)サ裟芨姓f服力,能讓你看起來更加自信。一種方式是觀察自己說“恩”或“氨的時(shí)刻。你也可以試著把你的手從口袋里拿出來,或在說話前簡(jiǎn)單地放松和暫停一下。相信我們,在那些沉默的時(shí)刻,你其實(shí)比他們要更尷尬。
8.HaveaScriptforSmallTalkandOtherOccasions
8.為閑談和其他對(duì)話提前想好內(nèi)容
Smalltalkisanartthatnotmanypeoplehavemastered.Fortheinevitable,awkwardsilenceswithpeopleyouhardlyknow,ithelpstohaveaplan.TheFORD(family,occupation,recreationdreams)methodmighthelpyoueupwithtopicstodiscuss,andyoucanalsoturnsmalltalkintoconversationbysharinginformationthatcouldhelpyouandtheotherpersonfindmonground.Hey,allthatsmalltalkcouldmakeyouhappierinthelongrun.
閑談是一種藝術(shù),掌握它的人不多。對(duì)于和那些你基本上不認(rèn)識(shí)的人在一起時(shí)不可避免的、尷尬的沉默時(shí)刻,提前做個(gè)計(jì)劃很有幫助。FORD(家庭、職業(yè)、娛樂、夢(mèng)想)方法能幫你想出討論的話題,你也可以和別人分享信息,這有助于你們找到共同話題,把閑談轉(zhuǎn)為會(huì)話。從長(zhǎng)遠(yuǎn)的角度上來看,所有的閑談都會(huì)讓你更加開心。
7.TellaStory
7.講故事
Storiesarepowerful.Theyactivateourbrains,makepresentationssuckless,makeusmorepersuasive,andcanevenhelpusaceinterviews.LearnthesecretsofbingaphenomenalstorytellerwiththeserulesfromPixarorbysimplyusingtheword"but"moretostructureyournarrative.Everyone'sgotatleastonegreatstoryinthem.
故事的力量是很強(qiáng)大的。它們能激活我們的大腦,讓我們的演講不會(huì)太差,讓我們更有說服力,甚至能幫助我們?cè)诿嬖囍忻摲f而出??梢詮钠た怂鼓抢飳W(xué)習(xí)如何能把故事講得精彩,或簡(jiǎn)單地用“但是”來調(diào)整你的敘述結(jié)構(gòu)。每個(gè)人心中都至少有一個(gè)非常好的故事。
6.AskQuestionsandRepeattheOtherPerson
6.問問題并重復(fù)他人的話
Let'sfaceit,we'vealldriftedoffwhensomeoneelsewastalkingormisheardtheotherperson.Askingquestionsandrepeatingtheotherperson'slastfewwordsshowsyou'reinterestedinwhattheysay,keepsyouonyourtoes,andhelpsclarifypointsthatcouldbemisunderstood(e.g.,"Sotorecap,you'regoingtobuytheticketsforSaturday?").
讓我們面對(duì)現(xiàn)實(shí)吧,當(dāng)別人在說話時(shí),我們都會(huì)走神或聽錯(cuò)話。問問題并重復(fù)他人最后說的幾句話表明你對(duì)他們說的話感興趣,這能幫你保持警覺,并有助于澄清容易誤解的地方(比如,“也就是說,你想買周六的票?”)
Italsohelpsforsmalltalkandtofillinawkwardsilences.Insteadoftryingtostirupconversationonmundanetopicsliketheweather,asktheotherpersonquestions(e.g.,"Gotanyplansforthesummer?"or"Whatareyoureadinglately?")andengageintheiranswers.It'smoreimportanttobeinterestedthantobeinteresting.
這樣也有助于閑談,能使得沉默的時(shí)刻不那么尷尬。除了可以用像天氣這樣單調(diào)的話題來展開談話,也可以問別人一些問題。(比如,“夏天有什么計(jì)劃?”或“最近在讀什么書?”),并就他們的回答進(jìn)一步展開。感興趣比有意思要重要得多。
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